$60 Million Forging Co. (France)
Business Case
Results
Summary
150 year old company in bankruptcy, losing business
Poor delivery, deferred maintenance, poor quality
Replaced family president with retired Toyota SVP
Supporting implementation of the Toyota Way
| Nov. 04 | Metric | 4th Quarter 05 |
|---|---|---|
| 30% | On-time delivery | 92% (+207%) |
| 206 | Customer PPM | 115 (-44%) |
| 21,180 | Internal PPM | 10,789 (-49%) |
| 17 | Inventory days | 13 (-24%) |
| $128K | Sales/employee | $142K (+11%) |
Retained existing & won new Japanese customers