General Aviation Manufacturer (U.S.)
Business Case
Actions
Results
Summary
Innovative product, but can not meet market demand Poor operational capability created financial crisis
Developed lean capabilities across entire value stream, integrated departments, created learning organization
| Before | Metric | After |
|---|---|---|
| 11% | Market share | 41% (+273%) |
| 3100 | Hours/unit | 1750 (-44%) |
| 0.82 | Internal Safety | 0.13 (-84%) |
| 50 | Internal Quality | 25 (-50%) |
| $10.6k | Indirect materials/unit | $6.3k (-41%) |
| ~3-20 days | Service parts lead time | 1-5 days (-75%) |
Achieved #1 position for airplane class in 2.5 years